Clubhouse Casino Terms & Conditions
These Terms & Conditions govern access to and use of the Clubhouse Casino website, games, promotions, and related services (together, the “Services”). They are intended to explain what you can expect from us and what we expect from you when you play.
By creating an account, depositing, or using the Services in any way, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use Clubhouse Casino. For clarity, gambling should be treated as entertainment rather than a way to make money.
Acceptance of Terms
When you access the Services, you confirm that you have read and understood these Terms & Conditions and that you agree to comply with them. These Terms & Conditions apply to all users, including visitors who browse content and registered players who place wagers.
If any part of these Terms & Conditions is found to be unenforceable, the remainder will continue to apply. Any failure by Clubhouse Casino to enforce a provision does not waive our right to enforce it later.
Eligibility
You may use Clubhouse Casino only if you are legally able to enter into a binding agreement and to gamble under the laws that apply to you. It is your responsibility to ensure that your use of the Services is lawful in your location.
You must be at least 18 years old to register or play. We may request proof of age at any time, and access may be restricted until eligibility is confirmed.
Account Registration
To play for real money, you must create an account. During registration, you agree to provide accurate, complete, and up-to-date information, including personal details and payment information where required.
You are responsible for keeping your login credentials secure and for all activity carried out on your account. If you suspect unauthorised access, you should take immediate steps to secure your account, including changing your password and contacting customer support through the available website channels.
Unless we explicitly allow otherwise, you may hold only one account. If multiple accounts are identified, Clubhouse Casino may close or suspend them and may void associated gameplay, bonuses, and winnings where this is reasonably necessary to protect platform integrity.
Verification
To maintain a safe environment and to support legal and risk controls, Clubhouse Casino may require verification checks before allowing deposits, withdrawals, or certain account changes. These checks may include identity, age, address, payment method ownership, and other information that helps us confirm that the account is being used legitimately.
You agree to provide requested documentation promptly and in a form that we can reasonably verify. If you do not complete verification within a reasonable timeframe, we may restrict your account, including limiting withdrawals, removing promotional eligibility, or suspending access until the matter is resolved.
Deposits
Deposits must be made using payment methods available on the website and in accordance with any instructions shown at the time of payment. You confirm that you are authorised to use the chosen payment method and that deposited funds are not obtained through unlawful activity.
Clubhouse Casino may apply safeguards designed to prevent fraud and misuse, which can include deposit limits, additional verification requests, or holding deposits for review where we detect unusual activity. Deposits are credited when confirmed by the payment provider and our systems.
Any bank charges, currency conversion fees, or third-party payment costs applied by your provider are your responsibility. Please review your payment provider’s terms for any applicable fees.
Withdrawals
Withdrawal requests are subject to account verification and internal security checks. Depending on the circumstances, we may request additional information to confirm identity or payment method ownership before processing a withdrawal.
Withdrawals are generally returned to the same payment method used for deposits where practical and consistent with risk controls. If a particular method is not available for withdrawals, we may offer an alternative method in line with standard payment practices.
Processing times can vary due to verification status, banking procedures, and third-party providers. Clubhouse Casino does not guarantee that withdrawals will be received within a specific timeframe, but we aim to process requests as efficiently as reasonably possible.
Where required to protect the Services, we may delay or decline a withdrawal request if we reasonably suspect fraud, prohibited activity, or a breach of these Terms & Conditions. In such cases, we may request further information and will handle the matter in a fair and proportionate manner.
Bonuses
Clubhouse Casino may offer promotional bonuses, free spins, tournaments, loyalty rewards, or similar incentives. Each promotion is subject to its own rules, which form part of these Terms & Conditions once you opt in or participate.
Bonus terms may include conditions such as wagering requirements, time limits, game contribution rules, maximum bet restrictions while a bonus is active, and limits on how bonus funds or winnings can be withdrawn. You are responsible for reviewing the promotion rules before participating.
Clubhouse Casino may withhold, adjust, or cancel a bonus (and any related winnings) where we reasonably determine that a promotion has been misused. This can include, for example, attempting to gain an advantage by exploiting differing game contributions, placing patterns of bets designed solely to convert bonus funds, or using multiple accounts to claim the same offer.
Acceptable Use
You agree to use the Services for personal entertainment and in a manner consistent with these Terms & Conditions. You must not interfere with the normal operation of the website, attempt to access restricted areas, or use the Services in a way that could harm Clubhouse Casino, other players, or third parties.
When using chat functions or community features (if available), you must communicate respectfully and refrain from harassment, hate speech, threats, or sharing personal data about other users.
Prohibited Activities
The following activities are not permitted on Clubhouse Casino and may lead to restrictions, suspension, voiding of bets, forfeiture of bonuses, and/or other actions permitted by these Terms & Conditions:
- Fraud, deception, or providing false registration or verification information.
- Using stolen payment methods or allowing someone else to use your payment methods or account.
- Collusion with other players, including coordinated play intended to manipulate outcomes.
- Money laundering, structuring transactions to avoid checks, or using the Services to move funds without genuine gameplay.
- Exploiting software defects, game malfunctions, or system vulnerabilities, including the use of bots, scripts, automation, or unauthorised third-party tools.
- Chargeback abuse or attempts to reverse legitimate transactions without a valid basis.
- Any conduct that we reasonably believe undermines the fairness, integrity, or security of the Services.
Intellectual Property
All website content, trademarks, logos, software, design elements, and other materials used in the Services are owned by or licensed to Clubhouse Casino and are protected by applicable intellectual property laws.
You may view and use the Services only for your personal, non-commercial use. You must not copy, modify, distribute, transmit, publish, reverse engineer, or create derivative works from any part of the Services without prior written permission, except as permitted by law.
Limitation of Liability
Clubhouse Casino aims to provide a reliable and enjoyable experience, but we do not guarantee uninterrupted access to the Services. The Services may be affected by maintenance, updates, internet disruptions, third-party outages, or events beyond our reasonable control.
To the extent permitted by applicable law, Clubhouse Casino will not be liable for losses that are not reasonably foreseeable, indirect or consequential damages, or losses arising from events outside our reasonable control. Nothing in these Terms & Conditions limits any rights you may have that cannot be excluded under applicable consumer protection laws.
If a game or system error results in an incorrect credit, payout, or game outcome, Clubhouse Casino may correct the error, which can include voiding affected bets or adjusting balances to reflect the result that would have occurred without the error, where this is reasonable and consistent with fair play.
Account Suspension
Clubhouse Casino may restrict, suspend, or close your account where we reasonably believe it is necessary to protect you, other players, or the integrity of the Services. This can include suspected breaches of these Terms & Conditions, risk or security concerns, verification issues, or legal and compliance requirements.
Where appropriate, we may notify you of the reason for the restriction and the steps required to resolve it. In some circumstances, we may be unable to provide full details, for example where doing so could compromise security controls or an ongoing investigation.
If your account is closed, any eligible balance may be returned to you subject to verification, fraud prevention checks, and any applicable bonus rules or adjustments related to misuse.
Privacy
Clubhouse Casino collects and processes personal information to provide the Services, to secure accounts, to manage payments, and to support responsible gambling measures. We aim to handle personal information in a transparent and proportionate manner.
For details on the types of information collected, how it is used, how long it is retained, and your available choices, please refer to the privacy information available on the website.
Responsible Gambling
Clubhouse Casino supports responsible gambling and encourages players to stay in control. Gambling should be budgeted for like any other leisure activity, and you should not gamble with funds you cannot afford to lose.
We encourage you to use any responsible gambling tools made available within your account, such as limits, time-out features, or self-exclusion options, if you feel your play is becoming difficult to manage. If you believe gambling is negatively affecting you or someone you know, seek independent support from qualified services in Australia.
Amendments
Clubhouse Casino may update these Terms & Conditions from time to time to reflect changes to the Services, business operations, security practices, or applicable requirements. When we make changes, the updated version will be posted on the website and will apply from the date it is published (unless stated otherwise).
If you continue to use the Services after changes take effect, you will be treated as having accepted the updated Terms & Conditions. If you do not agree with an update, you should stop using the Services and request account closure in accordance with the available website process.
Contact Information
If you have questions about these Terms & Conditions or need assistance with your Clubhouse Casino account, you can contact customer support at [email protected].
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