Clubhouse Casino Betting Rules
These Betting Rules explain how wagers are accepted and settled at Clubhouse Casino. They are intended to help you understand what happens from the moment you place a bet to the point it is graded as won, lost, or void.
Please read these rules carefully before betting. By placing any wager on Clubhouse Casino you confirm that you understand how settlement works, how errors are handled, and what you can do if you believe a result has been graded incorrectly.
Eligibility
Betting on Clubhouse Casino is available only to individuals who are legally permitted to gamble in their place of residence and who meet the minimum age requirement. Clubhouse Casino is operated for customers in Australia and is intended for adult entertainment.
- You must be at least 18 years old to place bets or use any real-money features.
- You must not access the services if local laws restrict or prohibit online gambling for you.
- You are responsible for ensuring that your participation is lawful where you are located when you access the website.
- We may restrict access to certain products, markets, or features based on location, account status, or risk controls.
Account Requirements
To place bets at Clubhouse Casino you must hold a registered account in your own name. Account details must be accurate and kept up to date so that we can process transactions, apply limits, and provide account-related notices.
- One account per person is permitted unless we expressly agree otherwise.
- You must maintain the confidentiality of your login credentials and are responsible for activity on your account unless you can show unauthorised use.
- We may request information to verify identity, age, payment method ownership, or address at any time, including before processing withdrawals or when risk indicators arise.
- If you change your personal details (such as address or phone number), you should update your account settings promptly.
If you need assistance with account access or bet queries, you may contact our customer team at [email protected].
Accepted Bets
Clubhouse Casino may offer different bet types depending on the product (for example, sports, esports, or other wagering markets made available on the site). A bet is considered accepted only when it is confirmed by the system and appears in your bet history or transaction log.
- All prices (odds), lines, and market availability are subject to change and may move at any time before a wager is accepted.
- Bets placed are generally final. Requests to cancel or amend a bet may be declined, particularly where an event has started or prices have moved.
- Where a product supports multiple selections (such as multiples or parlays), the odds and settlement may depend on each leg being valid and settled.
- Some markets may have specific rules shown on the market page (for example, “match betting”, “set betting”, “map winner”, “total points”), and those market-specific rules apply in addition to these general rules.
We may reject or limit wagers where this is necessary to protect customers, manage risk, comply with internal controls, or respond to suspicious betting patterns.
Bet Settlement
Clubhouse Casino settles bets based on the official result or outcome source used for the relevant market. Settlement usually occurs shortly after the conclusion of the event, but some markets require confirmation (for example, where a governing body later issues a final decision).
- Bets are settled when an outcome is determined under the market description (for example, “winner”, “total over/under”, “handicap”, or “correct score”).
- If an event is rescheduled, postponed, or interrupted, settlement depends on whether the market rules require completion and whether the event is completed within any applicable time window shown for that market.
- If results are later corrected by an official source, we may adjust settlement to reflect the corrected official result where reasonable and consistent with the market rules.
- Where a market is based on statistical data (for example, corners, penalties, player performance), settlement is based on the statistics provider or official record designated for that market.
If you believe a bet has been settled incorrectly, you should raise the issue promptly. We may request details such as the bet ID, event name, and the reason you believe the settlement is wrong.
Void Bets
A void bet is treated as if it never occurred for settlement purposes. When a bet is voided, the stake is returned (or, in the case of a multi-selection wager, the void selection is removed and the odds are recalculated as applicable).
- Bets may be voided when a market is offered in error, where an event is cancelled, or where the outcome cannot be determined under the market rules.
- In multi-selection wagers, a void selection typically reduces the overall odds rather than voiding the entire wager, unless the bet type requires all selections to be valid.
- For “draw no bet” or similar markets, a specific outcome may be treated as void by design, and settlement follows the market description.
Void decisions are made to ensure consistent settlement across customers and to reflect the defined rules for each market.
Bonus Betting Rules
From time to time, Clubhouse Casino may provide bonuses, promotional credits, or other incentives that can be used for betting. Bonus offers are governed by the specific promotion terms shown at the time the offer is made, and those promotion terms apply alongside these Betting Rules.
- Bonus funds may be subject to wagering requirements, maximum stake rules, contribution rules by market, and time limits, depending on the promotion.
- Some promotions may exclude specific bet types, selections, or markets, or require minimum odds to qualify for wagering.
- Where promotional terms conflict with these general Betting Rules, the promotion terms apply for that promotion.
- We may restrict or withdraw promotional eligibility where there are indicators of misuse, including patterns designed to reduce risk to near zero while seeking bonus value.
Please review the relevant promotional terms before opting in or placing bets with bonus funds, as the conditions can differ by campaign.
Technical Errors
While Clubhouse Casino aims to provide reliable pricing and continuous service, technical issues can occur, including display errors, delayed feeds, incorrect odds, or interruptions to bet placement and settlement systems.
- If a bet is accepted at a clearly incorrect price due to a technical or human error, we may void or correct the bet to the price that should reasonably have applied at the time, where permitted by the relevant rules and where fair to do so.
- If a market is suspended late or not suspended when it should have been (for example, after a key incident), we may void bets placed after the incident time if the market should not have been available.
- If the website or app experiences an outage, unconfirmed bets may not be accepted even if you attempted to place them. Only bets showing as accepted in your account history will be settled.
- We may take reasonable steps to investigate errors using system logs, event timestamps, and other records.
These measures help protect customers and maintain consistent market integrity, particularly where errors would otherwise create unfair outcomes.
Fraud Prevention
Clubhouse Casino monitors activity to help prevent fraud, collusion, money laundering risks, account takeovers, and other prohibited conduct. This includes reviewing betting patterns, account behaviour, payment activity, and device or network signals.
- We may place restrictions on accounts, suspend betting, or delay settlement while an investigation is ongoing.
- We may request additional verification or documentation where we reasonably believe it is necessary to confirm identity, age, or the legitimacy of activity.
- Where we identify activity that suggests the integrity of a market may be compromised (for example, insider information misuse or collusion), we may void affected bets and take appropriate account actions.
- Using automated tools or scripts to place bets, exploit timing delays, or bypass controls may result in account restrictions and the cancellation of bets.
Any action taken under this section is intended to protect customers and the integrity of betting products offered on Clubhouse Casino.
Maximum Payouts (General Wording)
Maximum payouts may apply to certain bet types, markets, promotions, or products. Where a maximum payout applies, it may be stated in the relevant promotion terms, market rules, or product information shown on the website.
- Maximum payout conditions may vary depending on the sport, competition, event, or the nature of the market.
- Different payout caps may apply to bonus-derived winnings compared with cash-staked wagers, depending on the promotion rules.
- Where applicable, any cap is applied at settlement and may affect the total amount credited to your account.
If a maximum payout applies to your bet, Clubhouse Casino will apply it consistently in line with the applicable market or promotional rules available at the time the wager was placed.
Responsible Gambling
Clubhouse Casino supports responsible gambling and encourages customers to treat betting as entertainment, not as a way to generate income or recover losses. You should only gamble with money you can afford to lose and within limits that suit your circumstances.
- Use available account tools to manage spending and time, such as setting limits or taking breaks.
- Avoid chasing losses; increasing stakes to “win back” money can lead to harmful outcomes.
- Consider keeping betting separate from essential finances and commitments.
- If gambling is no longer enjoyable or is affecting your wellbeing, consider seeking independent support and using self-exclusion options where appropriate.
Rule Changes
Clubhouse Casino may update these Betting Rules to reflect product changes, operational improvements, or to clarify how existing rules are applied. Any updated version will be posted on the website and will apply from the date it becomes effective.
- Where changes are material, we may provide additional notice through the website or account communications.
- The version of the rules that applies to a wager is generally the version in effect at the time the bet was placed, unless a change is required to address an error, security concern, or integrity issue.
- Customers are encouraged to review the Betting Rules periodically to stay informed about how Clubhouse Casino accepts and settles wagers.
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